Privacy Policy

At Ylomo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect your privacy when you visit our website and make purchases.

1. Information We Collect

When you visit Ylomo, we collect information in the following ways:

  • Personal Information: When you create an account, place an order, or contact us, we collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details.
  • Browsing Data: We collect information about your browsing behavior on our website, such as pages visited, products viewed, and interactions with the site.
  • Cookies: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve the functionality of our website and track user preferences.
2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to inquiries.
  • To send you promotional emails, newsletters, or updates (you can opt-out at any time).
  • To improve our website and services based on your feedback and browsing behavior.
  • To comply with legal obligations or resolve disputes.
3. How We Protect Your Information

We take the security of your personal information seriously. We use a variety of security measures, including encryption technology, secure servers, and access control procedures, to protect your data from unauthorized access, alteration, or destruction.

4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering products (e.g., shipping companies, payment processors). These third parties are obligated to keep your information secure and only use it for the specific services we request.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party websites you visit.

6. Changes to This Privacy Policy

Ylomo reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

7. Contact Us

If you have any questions about our Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]
Phone: +852 62195386
Address: RM03, 24/F, HO KING COMM CTR,2-16 FAYUEN ST, MONG KOK HONG KONG